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Trade Professional – TP 8000 4S – 7.5kW 16HP 9.4kVA Petrol Gen Set.

R 11,299.00
R 11,299.00
Taxes included. Shipping calculated at checkout.

Specifications:– Rated A.C.Output 7.5kw– Max. A.C Output : 7.0kw– A.C. Frequency: 50Hz– Rated Voltage: 220V– Start: Recoil / Electric– Fuel Capacity: 25L– Continous Operation Time:...

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30 Days Free Returns

4-8 days delivery

Free Shipping and Returns

Specifications:
– Rated A.C.Output 7.5kw
– Max. A.C Output : 7.0kw
– A.C. Frequency: 50Hz
– Rated Voltage: 220V
– Start: Recoil / Electric
– Fuel Capacity: 25L
– Continous Operation Time: 7H ( On a full tank)
– 4 Stroke ( Unleaded fuel)
– For domestic to site use.

What’s in the box
1 x Generator Set

Shipping Policy

Last updated: May 04, 2026

At Sunflare Energy, we are committed to providing reliable and transparent shipping services across South Africa. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

Shipping Coverage

We currently deliver nationwide within South Africa.

Shipping Costs

Shipping fees (if applicable) are calculated at checkout based on your delivery address, order size, and courier rates.

From time to time, promotional free shipping offers may be available and will be clearly displayed on our website.

Order Processing Time

  • Processing time: 1–2 business days (Monday to Friday)
  • Orders placed after 12:00 PM (SAST) are processed the next business day
  • Orders placed on weekends or public holidays are processed on the next business day

Processing may be delayed during peak periods or if additional verification is required.

Delivery Timeframes

Estimated delivery times after dispatch:

  • Transit time: 3–6 business days
  • Total estimated delivery time: 4–8 business days (including processing)

Please note that delivery times are estimates and may vary depending on courier services and location.

Courier Delivery

We use reputable courier partners within South Africa to ensure safe and reliable delivery.

Once your order has been shipped:

  • A tracking number will be sent via email
  • Tracking updates may take 24–48 hours to become active

Order Tracking

You can track your order using the tracking link provided after dispatch.

If you do not receive tracking information, please contact us at:
Email: sales@sunflareenergy.com

Order Changes & Cancellations

  • Orders may be cancelled only if they have not yet been processed or shipped
  • Once an order has been dispatched, it cannot be cancelled and must follow the return process
  • Address changes are not guaranteed after checkout and depend on processing status

Delivery Issues

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect or incomplete addresses.

Lost or Marked Delivered Packages

If a package is marked as delivered but not received, the customer must contact the courier directly to open an investigation.

Undeliverable Orders

If an order is returned due to failed delivery attempts or incorrect address details, additional shipping fees may apply for resending. Refunds (if applicable) may exclude shipping costs.

Delays Outside Our Control

Delivery times may be affected by factors outside our control, including:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Load shedding or power disruptions
  • High seasonal order volumes
  • Remote delivery areas

We appreciate your patience in such cases.

Peak Season Notice

During high-demand periods such as Black Friday and the December holiday season, delivery times may be longer than usual due to courier congestion.

Business Information

Business Name: Sunflare Energy
Company Registration Number: B2007/104725/23
VAT Number: 4310195567

Registered Address:
20 Duminy St, Parow East
Cape Town, 7501
South Africa

Contact Information:
Email: sales@sunflareenergy.com

Compliance Note

This policy is structured to align with Google Merchant Center requirements by clearly stating processing times, delivery estimates, return conditions, and business identity details.

Refunds & Returns Policy

Last updated: May 04, 2026

At Sunflare Energy, we aim to ensure customer satisfaction with every purchase. This Refunds & Returns Policy outlines your rights and the process for returning products and requesting refunds in accordance with applicable consumer protection laws in South Africa.

Returns

Eligibility for Returns

You may request a return if the following conditions are met:

  • The item is returned within 30 days of delivery
  • The item is unused, unopened, and in its original packaging
  • All original accessories, manuals, and components are included

Non-Returnable Items

The following items are not eligible for return unless they are defective or incorrectly supplied:

  • Custom-made or personalised products
  • Special-order items
  • Clearance or final sale items
  • Perishable goods (if applicable)

Return Process

To initiate a return:

  1. Contact us using the email provided below
  2. Provide your order number and reason for return
  3. Wait for return approval before sending any items

Returns sent without prior approval may not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect
  • We recommend using a trackable shipping method
  • Sunflare Energy is not responsible for lost or undelivered return parcels

Refunds

Refund Approval

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund request.

Refund Processing

  • Approved refunds are processed within 10 business days
  • Refunds are issued to the original payment method
  • Processing times may vary depending on your bank or payment provider

Partial Refunds

Partial refunds may be issued if:

  • The item is not returned in original condition
  • Parts or accessories are missing
  • The item shows signs of use or damage not caused by us

Non-Refundable Costs

The following are not refundable:

  • Shipping fees (unless the item is faulty or incorrect)
  • Gift cards (if applicable)
  • Clearance or final sale items
  • Custom or special-order products

Late or Missing Refunds

If you have not received your refund:

  • Check your bank or payment account again
  • Contact your payment provider (processing delays may occur)
  • If still unresolved, contact us at the email below

Exchanges

We only replace items if they are defective, damaged, or incorrect.

To request an exchange, please contact us for assistance.

Business Information

Business Name: Sunflare Energy
Company Registration Number: B2007/104725/23
VAT Number: 4310195567

Registered Address:
20 Duminy St, Parow East
Cape Town, 7501
South Africa

Contact Information:
Email: sales@sunflareenergy.com

Compliance Note (Important)

This policy is designed to comply with Google Merchant Center requirements by clearly stating return eligibility, timelines, refund processing, and business identity information.

View full details

FAQs

You Asked, We Answered

We are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we gladly accept returns within 14 days from the date of purchase. To be eligible for a return, all items must be in their original, unused condition, and must include the original packaging, tags, and any accessories or documentation that came with the product.

Before sending your item back, please ensure it has not been worn, used, altered, or damaged in any way. Returns that do not meet these criteria may not be accepted or may be subject to a restocking fee. We highly recommend using a trackable shipping method when returning your package, as we cannot be held responsible for lost or damaged returns in transit.

Once we receive your returned item, our team will inspect it to confirm it meets our return standards. This process typically takes 1-2 business days. If everything is in order, we will initiate your refund within 5-7 business days. Please note that the refund will be issued to the original form of payment, and depending on your bank or credit card provider, it may take additional time for the funds to appear in your account.

Please be aware that shipping and handling charges are non-refundable, and customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., incorrect or defective item received). For any questions regarding the return process, feel free to contact our customer support team we’re here to help!

We are pleased to offer free standard shipping on all orders with a subtotal of $50 or more, before tax and after any promotional discounts have been applied. This is part of our commitment to providing excellent value and convenience for our customers. There are no hidden fees if your cart meets the $50 minimum, shipping is on us!

For orders totaling less than $50, a flat-rate shipping fee of $5 will be applied. This ensures that even smaller purchases are delivered reliably and affordably. We’ve kept this rate as low as possible to make sure you're still getting a great deal, no matter the size of your order.

Shipping costs, if applicable, are calculated automatically during the checkout process. The exact fee will be based on your shipping address, delivery method selected, and the items in your cart such as their weight, size, and quantity. You will be able to view all shipping charges before finalizing your purchase, so there are no surprises.

Most orders are processed within 1-2 business days, and shipping time may vary depending on your location. If you need expedited shipping or have specific delivery requirements, additional options may be available at checkout.

If you have any questions about our shipping policy or need help tracking your order, please don’t hesitate to reach out to our customer support team. We're here to ensure your shopping experience is as smooth and enjoyable as possible.

All orders placed through our store are carefully reviewed and processed within 1 to 2 business days (excluding weekends and public holidays). During this time, we verify payment details, prepare your items for shipment, and package them securely to ensure they arrive in excellent condition. In some cases particularly during high-demand periods like holidays or sales events processing may take slightly longer, but we always do our best to keep delays to a minimum.

Once your order has been processed and handed over to our shipping partner, standard delivery typically takes between 3 to 7 business days, depending on your shipping address and local courier services. Deliveries to more remote or rural areas may take slightly longer, while customers located closer to our fulfillment center may receive their orders sooner. We appreciate your patience and understanding while your order makes its way to you.

As soon as your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment in real time. This allows you to follow the journey of your package from our warehouse right to your doorstep. If you don’t see your shipping confirmation within a couple of days after placing your order, be sure to check your spam or promotions folder or feel free to contact our support team for assistance.

Yes, we proudly offer a 30-day satisfaction guarantee on most items in our store. Your satisfaction is extremely important to us, and we want you to feel confident and comfortable with every purchase. If for any reason you are not completely happy with your order, you are welcome to return the item within 30 days of the delivery date for either a full refund or an exchange, depending on your preference.

To be eligible for a return, items must be in unused, original condition, with all tags, packaging, and accessories included. Returns that do not meet these conditions may be subject to partial refunds or rejection. To initiate a return or exchange, please contact our customer service team, who will guide you through the process and provide you with any necessary instructions or return labels.

In addition to our satisfaction guarantee, some products may be covered by a manufacturer’s warranty, which can provide added peace of mind for issues related to quality or performance over a longer period of time. Warranty coverage varies depending on the brand and product category, so we recommend reviewing the product page for specific warranty terms and conditions. If a warranty is offered, you'll typically find information regarding the duration, coverage, and how to file a claim directly with the manufacturer.

Should you have any questions about your product, return eligibility, or warranty coverage, our support team is here to help. Your satisfaction is our top priority, and we’ll do our best to ensure you have a smooth and positive experience from start to finish.

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