FAQ

Sunflare Energy provides a range of solar energy solutions including solar panels, inverters, solar kits, and other renewable energy equipment designed to help homes and businesses transition to clean energy.

Yes, Sunflare Energy offers nationwide delivery throughout South Africa. Delivery times may vary depending on your location and courier services.

Orders are typically processed within 1–2 business days, and delivery usually takes 3–6 business days, depending on the destination.

Yes. Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.

We accept secure online payments through trusted payment providers, including credit cards, debit cards, and other supported payment methods available at checkout.

Yes. Eligible products may be returned within 30 days of delivery, provided they are unused, unopened, and in their original packaging. Please review our Refund & Returns Policy for full details.

If your order arrives damaged or incorrect, please contact us as soon as possible. Our team will review the issue and arrange a replacement, repair, or refund where applicable.

Many of our solar products include manufacturer warranties. Warranty details may vary depending on the product and will typically be listed in the product description.

Yes. We provide helpful product information and guides to assist customers in selecting solar equipment that suits their energy needs.

You can reach us using the following details:

Email: sales@sunflareenergy.com
Address: 20 Duminy St, Parow East, Cape Town, 7501, South Africa
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM