Terms of Service – Sunflare Energy
Last Updated: February 25, 2026
Overview
Welcome to Sunflare Energy. Throughout this website, the terms “we”, “us”, and “our” refer to Sunflare Energy.
Sunflare Energy operates this website and online store, including all information, tools, products, and services available through the site (collectively referred to as the “Services”) to provide customers with a convenient and secure online shopping experience.
These Terms of Service (“Terms”) govern your use of our website and Services, including any purchases made through our online store. By visiting our website, browsing our content, or purchasing products from us, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you should not access or use our Services.
1. Eligibility and Account Use
By using this website, you confirm that:
- You are at least 18 years of age or the legal age of majority in your country.
- You are legally capable of entering into binding agreements.
- Any information you provide to us is accurate, current, and complete.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
Accounts may not be transferred, sold, or shared with others.
2. Products and Product Information
Sunflare Energy makes every effort to present accurate descriptions, specifications, and images of our products.
However:
- Product colors or appearance may vary depending on your device screen.
- Product specifications or descriptions may change without prior notice.
- Certain products may be discontinued or limited in quantity.
We do not guarantee that products will appear exactly as shown on all devices.
3. Orders and Order Acceptance
When you place an order on our website, you are making an offer to purchase a product.
Sunflare Energy reserves the right to:
- Accept or decline any order
- Limit quantities purchased
- Cancel orders due to errors, pricing issues, or product availability
An order is considered accepted only after payment has been received and confirmation has been sent.
If we cancel or modify an order, we will attempt to contact you using the details provided during checkout.
All purchases remain subject to our Refund & Returns Policy.
4. Pricing and Payments
All prices displayed on our website are listed in South African Rand (ZAR) unless stated otherwise.
Prices may change without notice.
The price charged will be the price displayed at the time the order is placed.
Prices may exclude:
- Shipping costs
- Delivery charges
- Applicable taxes or fees
Customers agree to provide accurate billing and payment details when making purchases.
By submitting payment information, you confirm that:
- You are authorized to use the payment method
- The provided payment information is valid
- You agree to pay all applicable charges
5. Shipping and Delivery
Sunflare Energy aims to dispatch orders promptly. However, delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Courier companies
- Weather conditions
- Public holidays
- Load shedding or infrastructure disruptions
- Other circumstances beyond our control
Risk of loss or damage to goods transfers to the customer once the order is handed over to the delivery carrier.
Further details can be found in our Shipping Policy.
6. Intellectual Property
All content on this website—including but not limited to:
- Text
- Images
- Graphics
- Logos
- Product descriptions
- Website design
—is the property of Sunflare Energy or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may use the website for personal and non-commercial purposes only.
You may not reproduce, distribute, copy, or exploit any content without prior written permission.
7. Third-Party Tools and Links
Our website may provide access to tools or links operated by third parties.
Sunflare Energy does not control these services and cannot guarantee their accuracy, availability, or reliability.
Any use of third-party websites or tools is at your own risk, and we encourage users to review the relevant third-party policies before engaging with them.
8. User Feedback and Reviews
If you submit comments, reviews, suggestions, or other feedback to Sunflare Energy, you grant us permission to use this content for business purposes, including marketing or service improvements.
You confirm that:
- The feedback is your own original content
- It does not violate any laws or rights of third parties
- It does not contain harmful or misleading information
We reserve the right to remove inappropriate or unlawful content.
9. Errors and Information Accuracy
Occasionally, information on our website may contain errors or inaccuracies relating to:
- Product descriptions
- Pricing
- Promotions
- Availability
- Shipping costs
Sunflare Energy reserves the right to correct errors or cancel orders if incorrect information is identified.
10. Prohibited Uses
You agree not to use the website for unlawful or harmful purposes, including:
- Violating applicable laws or regulations
- Attempting to gain unauthorized access to systems
- Uploading malicious software
- Sending spam or fraudulent communications
- Misrepresenting your identity
We reserve the right to restrict or terminate access if these Terms are violated.
11. Termination of Services
Sunflare Energy may suspend or terminate access to the website or Services at any time if a user violates these Terms.
Termination does not affect any obligations or payments owed before the termination date.
12. Disclaimer of Warranties
Our website and Services are provided “as is” and “as available.”
While we strive to maintain accurate and reliable information, Sunflare Energy does not guarantee that:
- The website will always be available
- The Services will be uninterrupted or error-free
- All content will always be fully accurate
Users access and use the Services at their own risk.
13. Limitation of Liability
To the fullest extent permitted by law, Sunflare Energy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
This includes, but is not limited to:
- Loss of profits
- Loss of data
- Business interruption
Nothing in these Terms excludes rights provided under the Consumer Protection Act (CPA) of South Africa.
14. Consumer Protection Act Compliance
Sunflare Energy operates in accordance with the Consumer Protection Act (CPA) of South Africa.
Customers have the right to receive goods that:
- Are of good quality
- Are suitable for their intended purpose
- Match the description provided
- Are free from defects
If goods fail to meet these standards within six months of purchase, customers may request a repair, replacement, or refund as provided by law.
15. Changes to These Terms
Sunflare Energy may update or modify these Terms at any time.
Any changes will be posted on this page along with an updated revision date.
Continued use of the website after updates indicates acceptance of the revised Terms.
16. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes arising from the use of this website or Services will be subject to the jurisdiction of the South African courts.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
Sunflare Energy
Email: sales@sunflareenergy.com
Address:
20 Duminy St
Parow East
Cape Town
7501
South Africa
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
